WhatsApp chatbots for UAE businesses
Last updated By Muhammad Raza
RZ Designs builds WhatsApp chatbots for businesses in Dubai and the UAE. The bot replies on your business number instantly, answers common questions, qualifies leads and books appointments around the clock, then hands the conversation to your team when a person is needed. It's built on the WhatsApp Business API and designed around how your customers actually message you.
What's included
- Conversation design. Mapping the questions your customers ask and the flows that answer them.
- Build on the WhatsApp Business API. Menus, questions, lead capture, bookings and reminders.
- Hand-over to your team. Rules for when the bot passes a conversation to a person.
- Testing and launch. Every flow is tested on real phones before it goes live.
How it works
- Seven questions. You tell me what customers message you about and what the bot should handle.
- Scope and quote. We agree the flows and the set-up, and you get a custom quote.
- Design the flows. You review the conversation flows before anything is built.
- Build and test. The bot is built and tested end to end.
- Launch. It goes live on your number, and the flows are refined with real conversations.
Pricing
Every chatbot gets a custom quote, based on the flows it needs and your message volume. Meta's WhatsApp Business API conversation fees are charged separately by Meta.
Questions, answered.
What is a WhatsApp chatbot?
A WhatsApp chatbot is an automated assistant that replies to customers on your business WhatsApp number. It answers common questions, collects details, qualifies leads and books appointments at any hour, then hands the conversation to a person when one is needed.
How does a WhatsApp chatbot work?
It runs on the WhatsApp Business API. When a customer messages your number, the bot reads the message, follows the flow designed for your business, such as menus, questions or bookings, and replies instantly. Conversations and leads can be passed on to your team or your other tools.
Is a WhatsApp chatbot free?
Not entirely. Meta charges for conversations on the WhatsApp Business API, and the bot needs to be built and hosted. The cost depends on your message volume and the features you need, so every chatbot project gets a custom quote.
What can a chatbot do for my business?
Typical jobs are answering questions about opening hours, prices and services, qualifying leads before a salesperson calls, booking appointments and sending reminders. The aim is faster replies for customers and fewer repetitive messages for your team.
Can the chatbot hand over to a real person?
Yes. A good chatbot knows its limits. Flows are designed so complex questions, complaints and high-value leads go to a person on your team.
Do I need the WhatsApp Business API or the WhatsApp Business app?
A proper chatbot needs the WhatsApp Business API. The free WhatsApp Business app only supports simple automatic replies. The set-up and what it involves are explained while we scope the project.
Ready when you are.
Seven short questions and you’ll hear back within 24 hours with next steps and a custom quote.